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Reset Device

How to reset your Aiwit Doorbell Camera or Security Camera

Learn how to factory reset your Aiwit devices.

Resetting the Doorbell Camera

To reset the doorbell camera, please follow these steps:

  1. Press and hold the doorbell button (the button used to ring the bell) for about 8 seconds
  2. Wait until you hear "enter pairing mode"
  3. Click the "+" icon on the device page to re-add the device

Resetting Security Cameras

For security cameras:

  1. Press and hold the reset button on the back of the camera
  2. Wait until the red light flashes and you hear "enter pairing mode"
  3. Click the "+" icon on the device page to re-add the device

When should you reset?

Consider resetting your device when:

  • The device is offline and won't reconnect
  • You need to connect to a different Wi-Fi network
  • You're transferring the device to a new owner
  • Troubleshooting persistent issues

Offline Issues

Why your Aiwit Doorbell Camera goes offline and how to fix it

Chime Issues

Troubleshoot chime problems with your Aiwit Doorbell Camera

On this page

Resetting the Doorbell Camera
Resetting Security Cameras
When should you reset?