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FAQsTroubleshooting

App Crashes

Fix Aiwit app crashes and performance issues

Is the Aiwit app crashing or not working properly? Try these solutions.

Resolving app crashes

Follow these steps in order:

1. Refresh the app

Close the Aiwit app completely and reopen it. Try the action that caused the crash again.

2. Upgrade to the newest version

Make sure you have the latest version of the Aiwit app:

  • iOS: Open App Store, search for Aiwit, and tap Update
  • Android: Open Google Play Store, search for Aiwit, and tap Update

3. Reinstall the app

If updating doesn't help:

  1. Uninstall the Aiwit app from your device
  2. Reinstall the app from App Store or Google Play
  3. Log in to your account again

Still having issues?

If the app continues to crash after trying these steps:

  • Check if your phone's operating system needs an update
  • Ensure your phone has enough storage space
  • Contact Aiwit support for further assistance

Chime Issues

Troubleshoot chime problems with your Aiwit Doorbell Camera

Network Connection Issues

Fix network connection problems with your Aiwit Doorbell Camera

On this page

Resolving app crashes
1. Refresh the app
2. Upgrade to the newest version
3. Reinstall the app
Still having issues?