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FAQsConnecting Mobile Phone And Device

Connecting Mobile Phone and Doorbell Camera

Step-by-step guide to connect your mobile phone to the doorbell camera

Follow these steps to successfully connect your mobile phone to your Aiwit doorbell camera.

Step 1: Enter Pairing Mode

Press and hold the doorbell for eight seconds until the red light appears; you will hear "Enter pairing mode."

Enter pairing mode

Step 2: Troubleshooting Red Light Issues

If the red light does not appear:

  • a. Check if the insulating sheet has been removed.
  • b. Ensure the device is not out of battery.
  • c. Press the "+" button to add the device and select it.
  • d. Connect to the Wi-Fi, making sure the correct name and password are entered.

Add device

Connect to Wi-Fi

Step 3: Connection Troubleshooting

If unable to connect, check the following:

  • a. Wi-Fi is not 2.4G.
  • b. Wi-Fi name and password are incorrect.
  • c. Wi-Fi signal is weak.
  • d. The mobile phone screen does not display the Confirm keyboard and cannot be clicked.
  • e. Scan the QR code with the device and mobile phone at an appropriate distance. Ensure nothing is blocking the lens and there is no reflection on the screen.
  • f. Wait for the device to register after a successful scan.
  • g. If Wi-Fi timeout appears, it may be related to the weak Wi-Fi signal.
  • h. Once registration is successful, enter the real-time preview interface.

Connecting Mobile Phone And Device

FAQs about connecting your mobile phone to Aiwit devices

The Device Fails To Connect To The Network

Solutions when your device fails to connect to the network

On this page

Step 1: Enter Pairing Mode
Step 2: Troubleshooting Red Light Issues
Step 3: Connection Troubleshooting